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FAQs & Help

How old do you need to be to ride an e-scooter?

Riders must be 16 years or older.

Are you open year-round?

We are open April through November, weather permitting.

What days are you open?

Generally, all fair-weather days. Please contact us for details.

Can I extend my rental?

Extensions are subject to availability and approval. Please contact us before your scheduled return date to discuss extending your rental.

Can my child go on an e-scooter with me?

No. Only one rider is allowed per e-scooter, and all users must be at least 16 years old.

Do I have to wear a helmet?

Yes. Visit our safety, laws & tips page for more information. Helmets are available at our waterfront location. Please contact us for assistance in getting a helmet.

What is a long-term e-scooter rental?

Our long-term rental options let you rent an e-scooter that fits your schedule, making it a convenient and flexible way to get around Halifax.

What happens if my scooter breaks down?

Please contact us as soon as possible if you have any issues. We are here to help you through any problems.